Terms of Use

The following terms and conditions govern all use of the PropertySimple website ("the Website"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, PropertySimple's Privacy Policies) and procedures that may be published from time to time on this Site by PropertySimple (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by PropertySimple, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

1. Access to your PropertySimple Account

Subject to the terms and conditions of this Agreement, the Service is solely for User's personal use. As used herein, "User" includes PropertySimple's paying customers ("Customers"). This Agreement sets forth certain terms and conditions that apply to Customers, but not other Users. In the event any Customer-specific terms or conditions conflict with any of the terms or conditions that apply to Users generally, the Customer-specific terms/conditions shall control.

PropertySimple may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or content. PropertySimple may also impose limits on certain features and services or restrict User's access to parts or all of the Services without notice or liability.

User certifies to PropertySimple that if User is an individual (i.e., not a corporation) User is at least 13 years of age. User also certifies that it is legally permitted to use the Service, and takes full responsibility for the selection and use of the the Service. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.

User shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access the Service, including, without limitation, modems, hardware, software, and long distance or local telephone service. User shall be responsible for ensuring that such equipment or ancillary services are compatible with the Service.

2. Restrictions

User shall not, nor permit anyone else to, directly or indirectly: (i) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or underlying algorithms of all or any part of the Service (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (ii) modify or create derivatives of any part of the Service; (iii) rent, lease, or use the Service for timesharing or service bureau purposes; or (iv) remove or obscure any proprietary notices on the Service. As between the parties, Company shall own all title, ownership rights, and intellectual property rights in and to the Service, and any copies or portions thereof.

User shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Service or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Service or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Service. PropertySimple reserves the right to bar any such activity.

User shall not attempt to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service or to any PropertySimple server, or to any of the services offered on or through the Service, by hacking, password "mining", or any other illegitimate means.

User shall not probe, scan or test the vulnerability of the Service or any network connected to the Service, nor breach the security or authentication measures on the Service or any network connected to the Service.

User shall not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Service or PropertySimple's systems or networks, or any systems or networks connected to the Service or to PropertySimple.

User shall not use any device, software or routine to interfere or attempt to interfere with the proper working of the Service or any transaction being conducted on the Service, or with any other person's use of the Service.

User shall not use the Service or any Content for any purpose that is unlawful or prohibited by this Agreement.

3. Fees and Payment

CRM, Autopilot, ZIP Code Marketer, and Team Account subscription services (premium services) will be charged on the day you sign up for the service. By signing up for a premium service, you agree to an initial and recurring monthly subscription fee at the then-current rate and you accept responsibility for all recurring charges until you cancel your subscription. All premium service fees are not refundable.

Free Trial

Some but not all of PropertySimple’s subscription plans include a free trial which entitles you to access all the features of that tier during the trial period. The free trial period is clearly stated before submitting payment details. By submitting your payment details you consent to us using your payment details in accordance with our Privacy policy and acknowledge and agree to PropertySimple’s terms of use. If you decide that you do not want to become a paying user of PropertySimple’s premium subscription services, you have to cancel your subscription before the free trial period ends. All fees are non-refundable.

Monthly Subscriptions

Some subscriptions are billed monthly and require a commitment. The commitment is clearly displayed on the purchase form. By purchasing a monthly subscription with a commitment, you agree to an initial and recurring monthly subscription fee at the then-current rate and you accept responsibility for all recurring charges until you cancel your subscription. If you wish to end the agreement prior to its completion, you must pay a cancellation fee equivalent to 2 months of service to terminate the agreement early.

On Demand Ad Purchases

Ads "Subscribe & Save" plans may be cancelled at any time, with no fee. When you opt in to "Subscribe & Save", PropertySimple will run ads for you automatically on every new listing, open house, price reduction and just sold listing occurrence, at the same original discounted price you selected. You will be notified 24 hours before the Ad starts running and will have the option to skip the Ad, without being charged, or edit the copy.

Payments will be charged for one time ads immediately and are not refundable. PropertySimple is not able to pause or edit any part of the ad after you have approved the copy and placed your order. The video is non-editable once created. Leads are delivered to you "as is" directly from Facebook and Instagram. Leads are exclusive and will not be contacted by or sold to any other agent by PropertySimple.

4. Registration and Security

As a condition to using certain products and services of the Service, User may be required to register with PropertySimple and select a password. User shall provide PropertySimple with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of User's account. PropertySimple reserves the right to refuse registration of, or cancel a PropertySimple User in its discretion. User shall be responsible for maintaining the confidentiality of User's PropertySimple password and other account information.

5. Termination

PropertySimple may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your PropertySimple subscription (if you have one), under the conditions of 3. Fees and Payment you must cancel your subscription(s) in your Settings. Notwithstanding the foregoing, if you have a paid account, such account can only be terminated by PropertySimple if you materially breach this Agreement and fail to cure such breach within thirty (30) days from PropertySimple's notice to you thereof; provided that, PropertySimple can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

6. Content

User agrees that all content and materials (collectively, "Content") delivered via the Service or otherwise made available by PropertySimple at the Site are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. PropertySimple does not support the distribution of pornographic content. Except as expressly authorized by PropertySimple in writing, User agrees not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials or content.

7. Changes

PropertySimple reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. PropertySimple may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

8. Warranties

If User is a Customer, PropertySimple makes the following warranty to Customer: PropertySimple shall use commercially reasonable efforts consistent with prevailing industry standards to provide the services in a professional and workmanlike manner that is free of defects. Customer's sole remedy, and PropertySimple's exclusive liability, for defects in the Service shall be for PropertySimple to use commercially reasonable efforts to promptly correct such defects.

Customer represents and warrants that: (i) with respect to all information it provides to PropertySimple (such as, Recipient Information), Customer has the full right and authority to make such provision and to allow PropertySimple to use such information to provide the Service (including, without limitation, for PropertySimple to provide such information to its data providers), (ii) none of the content (e.g. emails) transmitted, uploaded or otherwise distributed by it (or its partners or any third party) through use of the Service will infringe or otherwise conflict with the rights of any third party.

9. Warranty Disclaimer

The Website is provided "as is". PropertySimple and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither PropertySimple nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

10. Security

In no event will PropertySimple, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to PropertySimple under this agreement during the twelve (12) month period prior to the cause of action. PropertySimple shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

11. General Representation and Warranty

You represent and warrant that (i) your use of the Website will be in strict accordance with the PropertySimple Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

12. Privacy

PropertySimple's current privacy policy is available at the Site (the "Privacy Policy"), which is incorporated by this reference. PropertySimple strongly recommends that you review the Privacy Policy closely.

Should you choose to use the recording and transcribing feature in your CRM you must ensure all proper consent to record is obtained prior to making any such recording. Because the consent laws vary from state to state, it is very important that you familiarize yourself with the laws about recording conversations in your state or area and consult a lawyer if needed. You accept that it is your responsibility alone to follow the laws in your area.

14. Indemnification

You agree to indemnify and hold harmless PropertySimple, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to out of your violation this Agreement.

15. SMS Messages

By opting in to sms notifications, you consent to receive timely text messages (SMS/MMS) to your mobile number. Messages will only be related to information about your account and may include reminders, lead notifications, urgent new messages from your leads, and other offers.

You can opt out of receiving SMS messages at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, text “START” or “JOIN” to the phone number and we will start sending SMS messages to you again.

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy.